Shipping Rates & Information
Shipping rates for online purchases are determined by the order amount as follows:
|$30.00 to $49.99||$8.95|
|$50.00 and over||FREE|
All orders are shipped by UPS Ground or the United States Postal Service. We currently ship only to addresses within the United States, though we do plan to add international shipping in the future.
We are committed to filling your order promptly. All online orders will ship within 3-5 business days of receipt (excludes weekends and holidays), but most orders ship sooner. Actual delivery time varies based upon how long it takes the carrier to deliver from our store in Martindale, Pennsylvania to your address.
Custom Homespun tablecloths may take longer, but usually ship within a week of order.
While we’ve done our best to accurately represent and describe the colors of our products, what you see on screen can sometimes be different than what you see when you hold a product in your hand. Individual computer displays and Internet browsers show colors differently, and capturing and displaying the true color of a product as a digital image is an inexact process. The best way to ensure that the color of the product is exactly what you expect it to be is to request a fabric sample.
Our Homespun Linens are made from 100% woven cotton fabric. Due to the loose weave and natural fiber, some shrinkage should be expected when laundered -- generally 10%-12% when laundered according to instructions. (Machine wash cold. Line dry.) Results may vary depending on your individual conditions, however, and the exact amount of shrinkage cannot be guaranteed.
We stand behind the quality of our products and will refund the purchase price for any stock-size linens returned within 15 days in their original condition. We cannot offer refunds for any items that have been altered or washed, and no returns can be accepted after 15 days. (*Special return conditions apply to custom-made Homespun Tablecloth orders. Because our custom-made tablecloths are sized to fit your unique table, they are not eligible for return. We will replace any tablecloth that arrives to you with a defect in workmanship, in a damaged condition, or that is incorrect due to an error or oversight on our part. These exchanges will be handled on an individual basis.) To ensure your satisfaction with your tablecloth, we are happy to send out fabric samples before you place your order and to discuss any sizing concerns you may have in advance. Shipping charges are not refundable, and buyer is responsible for return shipping. (Please note that if the original order qualified for free shipping based upon the inclusion of merchandise that is later returned, shipping charges may be deducted from any refund amount.)
We will refund the purchase price in the same manner in which you paid for the merchandise. Please allow up to three weeks after our receipt of the returned merchandise for your bank to process our refund request.
Please return items by either UPS or the US Postal Service with tracking or delivery confirmation, and send us an email at [email protected] with the tracking number or delivery confirmation number for your return. In your email, also indicate the item or items you are returning for refund. After receiving your return, we will send you a return confirmation.
Along with the merchandise you wish to return, please send back the original packing slip with the returned item circled.
Ship returns to:
By United States Postal Service (BE SURE TO INCLUDE PO BOX)
c/o BGC Sewn Products
PO Box 2319
Martindale, PA 17549
By UPS (DO NOT INCLUDE PO BOX)
c/o BGC Sewn Products
1044 Martindale Rd
Ephrata, PA 17522